Privacy Policy
Effective from: 13 July 2026
Who we are
NextLife AI is operated by NEXT TECHNOLOGY GATE LTD (“we”), a company registered in England and Wales (No. 17069158), with its registered office at 4th Floor, Silverstream House, 45 Fitzroy Street, London W1T 6EB, United Kingdom.
We are the data controller for personal data processed through the NextLife AI mobile app and this website. For privacy questions, contact privacy@nexttechnologygate.com.
Anonymous by default
NextLife AI does not ask for your name, email, phone number, or any other information that directly identifies you. When you first open the app, your device is issued a random anonymous identifier, and we store the information you choose to share against that identifier.
What we collect
- Things you tell the app — your risk-assessment answers, chat messages with the AI companion, recovery-plan progress, setbacks you record, daily check-ins, streak dates, milestones, and any reports you file on AI replies.
- Preferences — language, notification, and voice settings.
- Technical basics — the anonymous account identifier, an authentication token, and your app version, so we can run the service, prevent abuse, and support you if you contact us.
- Safety signals — when the app detects a possible crisis moment in your message, we log that a detection fired (severity + timestamp) so we can audit that the safety layer is working.
Some things you share with the AI may relate to your mental or physical health. Where that’s the case, we treat those messages with additional care and only process them because you’ve chosen to share them.
What we don’t collect
We do not collect your name, email, phone number, precise location, contacts, calendar, photos, or health-app data. Speech recognition and text-to-speech happen on your device — audio you speak never reaches us or any third party. We do not use third-party analytics or advertising trackers.
How we use it
- To run the recovery-companion service you signed up for.
- To personalise AI replies to your recovery stage and progress.
- To detect crisis moments and offer helpline resources.
- To prevent abuse and enforce the fair-use limit of 30 chat messages per 24 hours.
- To send the optional notifications you have turned on.
- To respond to your support enquiries.
- To review reports you file on AI replies.
Under UK GDPR our legal bases are: performance of the contract to provide the service (Art. 6(1)(b)); your consent, including for health-related processing (Art. 6(1)(a) and Art. 9(2)(a)); our legitimate interests in service safety and abuse prevention (Art. 6(1)(f)); and protection of vital interests in a crisis moment (Art. 9(2)(c)). Equivalent bases apply under Turkey’s KVKK. We do not use your data for advertising, profiling for advertising, or to train third-party AI models.
Who processes your data
We do not sell your data or share it with advertisers.
Our AI companion is powered by Google Cloud’s Vertex AI (Gemini). To generate a reply, your chat message is sent to Google Cloud for processing, which may take place in EU or US regions. Google acts as our processor under Google Cloud’s Data Processing Addendum and may only process your data on our instructions. We also use Google Cloud to host our backend service and to store your data in a managed database, under the same processor terms.
We may disclose information if a court order or valid legal process requires us to. We may also disclose it without your consent if we reasonably believe someone’s life or safety depends on it.
International transfers
Where data leaves the UK or Turkey (most commonly, when a chat message goes to Vertex AI), we rely on the standard contractual clauses adopted by the UK Information Commissioner and the European Commission, together with the encryption safeguards Google Cloud applies in transit and at rest.
How long we keep it
We keep your data for as long as you use the app. When you use “Delete account” in the app, we remove all data linked to your anonymous identifier — chat, assessments, plan progress, streaks, milestones, and safety-detection logs. Uninstalling the app alone does not delete server-side data; use “Delete account” first. Support emails are deleted 24 months after your last message.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict how we process it, provide it in a portable format, or object to processing based on our legitimate interests. Where processing is based on consent, you can withdraw it at any time. To make a request, email privacy@nexttechnologygate.com with the subject “Data request” — we’ll reply within 30 days.
Because we hold no directly identifying information about you, we may need your anonymous identifier (found in the app under Settings → Account & Privacy) to locate your data.
Children
NextLife AI is not directed at anyone under 18. You confirm you’re 18 or older during onboarding.
Security
Traffic between the app and our servers is encrypted with TLS. Data at rest is encrypted at the storage layer. Access to production systems is restricted and controlled by strong authentication. Secrets are held in Google Cloud Secret Manager, not in code. If a breach affects your rights, we’ll notify the relevant authority within 72 hours and, where required, tell you through the app.
Complaints
Please raise a concern with us first — most things can be resolved quickly. You also have the right to complain to a supervisory authority: the Information Commissioner’s Office (ICO) in the UK (ico.org.uk), the Kişisel Verileri Koruma Kurumu (KVKK) in Turkey (kvkk.gov.tr), or the equivalent authority in your country of residence.
Changes
We may update this policy. When we make a material change we’ll update the effective date above and, for significant changes, notify you inside the app. The current version is always at nexttechnologygate.com/privacy.
Contact
- Email:
contact@nexttechnologygate.com - Post: NEXT TECHNOLOGY GATE LTD, 4th Floor, Silverstream House, 45 Fitzroy Street, London W1T 6EB, United Kingdom.